Our vision

To prevent British wildlife suffering needlessly and inspire in everyone an understanding and love of wildlife and the countryside.

Our centre is not a visitor attraction and is only open to the public on our open weekends. Our work with wildlife is done behind closed doors for the animals’ welfare and to give them the best possible second chance at life in the wild. Please see our Visit page for more information.

How we deliver our vision

  • We provide a rescue service caring for sick, injured and orphaned wildlife
  • We rehabilitate the animals in our care and return them to the wild wherever possible
  • We are a respected source of expertise and centre of excellence where British wildlife can receive the best care
  • We inspire learning about the world of British wildlife, encouraging everyone to discover what they can do to protect it

Rescue - Rehabilitate - Release

  • Animal welfare is at the heart of what we do
  • Secret World Wildlife Rescue is a place of safety for wildlife
  • We are there for British wildlife, no matter what the species, to give expert care and rehabilitation

Sharing knowledge

  • We champion our expertise and enthusiasm with the public and other professionals
  • By engaging the public in learning about British wildlife, we help them reconnect with nature and encourage protection of its heritage


  • We are focused on using our resources wisely and celebrate the vital contribution of our supporters
  • We respect and appreciate the devotion and passion of our volunteers and staff, recognising that each individual has an important role to play

What we do

About Secret World Wildlife Rescue

Secret World Wildlife Rescue is a rescue centre for orphaned and injured British wildlife. We help over 5,000 animals every year, we rehabilitate them and return them to the wild wherever possible.

Based in Somerset, we work to inspire in everyone a love and understanding of wildlife and the countryside.

This short film, by Freya Steele, gives a glimpse of our work and stars some of the many animals we’ve cared for this year, as well as some of our many fabulous volunteers and staff.


We are here 6am till midnight, 365 days a year to rescue sick, injured or orphaned wildlife. If you find an animal in need of urgent attention outside these hours, we offer out-of-hours advice by telephone, or you can try your nearest vet. If necessary, the casualty will then be transported to Secret World Wildlife Rescue the following morning for ongoing care.

We rescue around 5,000 animals and advise the public on over 12,000 calls each year. This includes animals and birds, with hundreds of wildlife orphans such as otters, badgers, foxes and birds of prey, which we hand-rear, care for, and rehabilitate. This process can take up to 18 months depending upon the species.

Animals are brought into us by members of the public or by our trained volunteer response drivers, especially where the rescue is more difficult or requires specialist equipment.


We care for our animals in the following ways:

  • Round-the-clock care. All animals brought into Secret World Wildlife Rescue are assessed and casualties given veterinary treatment.  If any need continuous care, for example 2-hourly feeding, we are able to do this thanks to our skilled staff and many volunteers who generously give their time.
  • Animal needs. Each animal will require different levels of care depending on the species and its age. Secret World Wildlife Rescue prides itself on knowing what these requirements are and meeting these to the highest standards.
  • Extensive facilities. We currently have treatment areas, recovery rooms, and special rehabilitation enclosures designed specifically for the different needs of the wildlife we care for. These include enclosures for foxes and badgers, where they can forage and dig as they would in the wild; water enclosures for the otters and swans, so they can preen and build their natural oils; and large aviaries for garden birds and birds of prey. These shield our animals from unnecessary human contact so they have the best chance of reverting to the wild once they are strong enough to be released.
  • A referral service for other organisations. As a result of our expertise, our reputation has grown and we frequently take cases from all across the UK including many for the RSPCA and the Wildlife Trusts. These organisations know that we offer the best standards of care.

The progress of all our wildlife patients is regularly reassessed so that we can be sure that any animal released back into the wild is able to survive and live a natural life.


The ideal situation for any release is for rescued animals to go back to the area they were found, to be reunited with their family group or familiar territory. For most adult rescues this is an easily achieved and successful outcome.

With rescued orphans we use a different approach. Because they spend longer in captivity and are more dependent on human care, the rehabilitation process is longer and more gradual. We have to be certain that they are ready for life in the wild and able to fend for themselves. We also need to find them a new release site.

As each orphan arrives at Secret World Wildlife Rescue, they are put into family groups and will remain in these groups and be released together as a unit. This helps them to learn basic skills, not only in terms of how to interact with their own species, but how to hunt, forage and protect themselves.

As soon as possible we minimise human contact and interaction, because it’s important that they learn to fear humans and not associate them with food!

At each release site, the animals are first released into a temporary pre-release enclosure and are support fed until release. After release, support feeding continues and is gradually decreased. This makes the process of release very gradual so that we can be certain that the animals are able to fend for themselves and that we are giving them the best chance we can at survival in the wild.


Due to extensive research, some badger cubs from Secret World Wildlife Rescue have been able to return to their family groups with minimal rehabilitation, which is an ideal outcome. This can only be achieved with very careful consideration and under certain conditions so that we can be sure that no animal is abandoned or neglected.

Because of the issues surrounding badgers and TB, we have established a testing programme approved by DEFRA, RSPCA and The Badger Trust, to ensure that any badgers we release are free from this disease. Each cub is tested three times and every test must come back negative, and every animal we release is checked thoroughly by a vet prior to release to ensure they are healthy and fit for life in the wild.

We take every measure we can to ensure releases are carried out as responsibly as possible, with every care given to ensure best chance of survival for those we release, whilst also taking into account impacts on existing habitats, wildlife populations and surrounding landowners.


A massive thank you goes out to all the people who have helped by providing release sites, and to the dedicated team of release volunteers who give up their time for free to make our release programs happen.

The release programs are such an important part of what we do here at Secret World Wildlife Rescue. This is the last stage in the long process of rescue and rehabilitation. A lot of time, care and cost go in to this process – these orphaned animals have had a very difficult start in life and this is the final step to getting them back into the wild where they belong!